Receiving feedback is an important leadership skill that we can all develop, and it’s not just up to managers to give it – it’s something we all can and should do more of (and ask for!) and improve our skills in doing so. In this rebroadcast episode of the TalentGrow show with Halelly Azulay, Sheila Heen, CEO of Triad Consulting and best-selling author of Thanks for the Feedback and Difficult Conversations, shares some of her best insights on the art and science of receiving feedback. She explains what the three different kinds of feedback are (including why we need all three, but different amounts of each at different times), what the three kinds of triggered reactions we can have from feedback are, and the best way to receive vague or negative criticism. She also gives a fantastic (and highly actionable!) tip on how to ask for feedback: she warns of a common pitfall and offers a smarter way of asking that not only makes the other person more comfortable but helps to ensure that the ensuing feedback will be relevant and useful. This is an excellent episode for improving your communications skills as well as your inner-processing and emotional clarity. Listen and please share with others!
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